the nation's largest designer outlet center
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GUEST SERVICES

You can find Shopper Services between Coach and Michael Kors.

Silver Sands Factory Stores Gift Cards
Perfect gift for any occasion, redeemable at all Silver Sands stores. Order online, by phone or at the Shopper Services; Visa and MasterCard accepted. What could be easier? What could be better? Call (850) 654-9771 ext. 1 to order.

Platinum Rewards
Platinum Rewards allows shoppers to upgrade their savings at Silver Sands Factory Stores by “Going Platinum.” Platinum Rewards books are available only at Shopper Services for $3 and offer over $800 in savings!  Take a look at some of the additional savings you can take advantage of by going platinum:  

  • Store savings include:
    • Dooney and Bourke – Free gift with the purchase of $250 or more.
    • IZOD - save 10% off any single item.
    • Nine West - save 10% off any one item.
    • Reebok, Rockport, and Greg Norman - save 15% off your entire purchase including sale merchandise.
    • Saks Fifth Avenue OFF 5TH - take $20 off your total purchase of $100 or more.
    • Skechers – 20% off your entire purchase. 
  • Restaurant discounts include:
    • Camille's Sidewalk Café - free entree menu item with the purchase of one entree menu item of equal or greater value.
    • San Gelato Café - 20% off coffee, gelato, and food item purchases.

Special Group Services
Silver Sands welcomes all groups to the Center with special amenities.
Contact Shopper Services 850-654-9771 for:

  • Convenient drop-off and pick-up locations.
  • Personalized welcome by Shopper Services staff.
  • Shopping bags for the members of the group filled with exclusive coupons and promotions.
  • Silver Sands brochures with map of Center and descriptive listing of all stores.
  • Convenient, complimentary bus parking.
  • Group discount on Platinum Reward books that offer  hundreds of dollars in savings.
    • 50 - 100 people: $2 per book
    • 100 people or more:  $1 per book


Brochures
Silver Sands
brochures, which include a comprehensive list of all stores and a map of the Center, are available at Shopper Services, in all our fine designer stores or click here to download a printable version of the most current brochure.


Stroller and Wheelchair Rentals
Shopper Services offers premium Jogger Stroller rentals for $5.00 on a first come first served basis during Center hours. Wheelchairs may also be rented complimentary during Center hours.

Lost and Found
Please contact Shopper Services at 850-654-9771 regarding lost and found items.

ATM Machines
Regions Bank Merchant Banking Center
is located between Harry and David and Mrs. Field's Cookies. If referring to the Center map,look for the $ sign.

Directories
Guests will find directories throughout the Center that display all store and resaurant locations.

Public Safety
Silver Sands Public Safety staff is on duty patrolling the area during Center hours to assist guests. Please visit any store or Shopper Services to contact them.

 

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